Process before technology
In a conversation with a client recently, I was reminded (yet again) of how important people and process are when it comes to managing data. As we discussed their technology options, the client said, "You know, even if this technology is free, it won't do us any good if we haven't established good processes and assigned accountability."
He's 100% correct.
I talk about people, process, and technology all the time, because all three of them are equally important for effectively managing data. You've got to have the right people ("accountability") doing the right things (process) in order for the technology to be most effective.
As a wise consultant once told me, "If your processes are crap and you add technology to those crappy processes, all you'll do is produce crap much faster."
So before you make any decisions about new technology, make sure you've got the right processes in place.
Wes's Wednesday Wisdom Archives
The best choice given the information you have
The best choice given the information you have “Hindsight is 20/20” is a cliché because, […]
Action isn’t the same as progress
Action isn’t the same as progress I’ve written before that not taking action is an […]
Start with the end in mind
Start with the end in mind Like so many, I probably first heard the phrase […]
It’s quiet in here…maybe TOO quiet…
It’s quiet in here…maybe TOO quiet… One of the truisms of data management is that […]
It’s ALWAYS about expectations
It’s ALWAYS about expectations The headline reads: “Tesla sets record for vehicle deliveries, an increase […]
It’s hard to get UNangry
It’s hard to get UNangry I often emphasize to my clients the importance of testing […]
Some history IS important!
Some history IS important! When I’m advising clients on data conversion (moving data from one […]
“Many mickles make a muckle.”
“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this […]
It’s easy to collect; it’s harder to manage
It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS […]
Tell them why you want the data
Tell them why you want the data Because data is so easy to collect these […]