Is that meaningless data?
I'm not a big quotes guy, but one of the few I love comes from Peter Drucker in The Effective Executive: ""The greatest wisdom not applied to action and behavior is meaningless data."
Put another way: If the data tells you something but you don't act on it, that data is useless.
This is why I insist to my clients that collecting the least amount of data required to get the job done is always best. Because the reality is, even when we have more data, we rarely act on it.
For example: Are you collecting demographic data on your members? And if you are, how are you using that data? What action and behavior is actually being effected by knowing that data?
Now look at every piece of data you collect and ask yourself: "How is this data being used? What action and behavior is changing as a result of this data?" If you can't provide really solid answers to these questions, you probably don't need that data.
Like Drucker says: If you're not applying your wisdom, it's meaningless data.
![]()
Wes's Wednesday Wisdom Archives
Pennywise and pound foolish
Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]
How you respond matters
How you respond matters Very recently I wrote that I measure customer service by how […]
Your one non-renewable resource
Your one non-renewable resource For any project, the three primary resources are time, money, and […]
No system is perfect
No system is perfect When working with my clients on the selection of a new […]
Ask your members to update their info
Ask your members to update their info One of the greatest data management challenges any association […]
Customer vs. staff
Customer vs. staff In a properly designed AMS, when the customer goes online to your […]
Measuring customer service
Measuring customer service When I work with clients on AMS selection, one question that often […]
Iterate or innovate?
Iterate or innovate? When moving to a new association management system, there is often an implicit […]
Who is in control?
Who is in control? Speaking with a client once about their database project, the client […]
Sometimes Staff Has to do the Work
Sometimes staff has to do the work… As a child, I was attracted to computers […]
