“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”
I saw this line recently (“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”) and I chuckled because of how often I experience this with my clients.
I'll hear things from my clients like "Our data is really bad; I don't trust it at all," or "Every time we run this report we get a different result." But when I ask what they've done to address the problem, the answer is "Not much. We just know it's a problem."
The best time to start cleaning up your data was long ago. The second best time to start is today.
When you run across things like bad data or "broken" reports, take the time, at that moment, to try and figure out a solution to the problem.
CHANGE what you're doing, so you'll get better results next time.
Because if you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.
Wes's Wednesday Wisdom Archives
Have you shopped yourself?
Have you shopped yourself? I’ve always been fascinated by the “secret shopper” concept. (Maybe it’s […]
To improve adoption, decrease the friction
To improve adoption, decrease the friction “Before you try to increase your willpower, try to […]
“Is this normal?”
“Is this normal?” ne of the greatest parts about my job is that I get […]
Give your staff more freedom, not less
Give your staff more freedom, not less I often tell my clients, when it comes […]
My advice? Stop doing that
My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as […]
Is a college degree really required?
Is a college degree really required? I saw a job listing last week for an […]
Small actions become big wins
Small actions become big wins I’ve written before about how data accretes, the idea that […]
Try not to OFFEND your members…
Try not to OFFEND your members… I recently received an email from an association where I’ve […]
How will you use that data?
How will you use that data? One of the beauties of technology today is how easy […]
Pennywise and pound foolish
Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]