Everything works, until it doesn't.
"If something cannot go on forever, it will stop." - Stein’s Law
I was talking with a client recently and we were discussing how certain pieces of their system that had once worked well, no longer seem to work well, if at all. I replied: "Everything works, until it doesn't."
The thing about technology, and especially data management technology, is that it is ever-evolving. And in almost all cases, we're not working with a single technology, but multiple systems, often integrated and/or somehow interrelated.
All of which is to say, there is ample opportunity for things to not work, or to stop working as changes in one piece of technology affect the other pieces. (Given how many opportunities there are for things to go wrong, it's perhaps amazing that things work as well as they do for as long as they do!)
But just like data management itself, the technology that we use to manage the data is a journey, not a destination. There is always new tech to replace old tech. (Ever heard of AI?) There are always increased demands from members and customers for better data, more accurate data, faster. And that will never change.
So remember: Everything works, until it doesn't.
![]()
Wes's Wednesday Wisdom Archives
Data Accretes
Data Accretes One of my very first jobs in the association world was managing the production […]
Don’t be so lazy…
Don’t be so lazy… One of the things that attracted me to the software world […]
Don’t try to do everything at go-live
Don’t Try to do Everything at Go-live When implementing a new AMS, there is a […]
Make sure your system has broad support
Make sure your system has broad support An AMS vendor pointed out to me recently […]
You have to have the right people in place
You have to have the right people in place This may seem obvious, but I’ll […]
Ask “What” not “Why”
Ask “What” not “Why” As a consultant, one of my favorite questions to ask my […]
Engagement is measured by the customer
Engagement is Measured by the Customer I’ve written a bunch about measuring engagement in the past. (Click […]
Yes, you do have a process for that
Yes, you do have a process for that When I work with clients on pretty […]
“Correct your mistakes before they become your habits”
“Correct your mistakes before they become your habits” Yet another great quote from James Clear: “Correct […]
Sometimes it’s a process issue
Sometimes it’s a process issue When I work with clients on developing a needs list […]
