Don’t be so lazy…

Don’t be so lazy…

One of the things that attracted me to the software world is how good software can really make your life easier. As I like to (half) joke, I'm incredibly lazy, so I like the software to do as much of the work for me as possible.

But the reality is, sometimes it's either literally impossible for the software to do what we need it to do, or it's just too expensive to customize. And in cases like these, well, we'll just have to do the work ourselves! A couple of my favorite examples:

  • Banquet seating. While sales of banquet tables can often be automated, sales of individual seats become trickier? Why? Choosing where the individual gets to sit can be difficult. As I tell my clients, "Banquet seating is like wedding reception seating. You have to be sure crazy Uncle Joe and cousin Willy are not seated next to each other because they'll get drunk and fight." The same goes for seating at an industry event! So manual it is!
  • Automating shipping fees for product sales. Integrating a third-party shipping service (e.g., UPS) to an AMS is very tricky and very expensive. And if you're only making a dozen sales a week or a month, it's pretty hard to justify paying for a shipping integration. Once again, we'll have to do it manually or come up with some other workaround to address shipping fees.

These are just two of many examples I run into with my clients. Yes, we should automate where we can. But often, we just have to concede that doing it manually (actually doing the work ourselves!) is the right way to get it done.

So be lazy, but don't be too lazy!

Wes's Wednesday Wisdom Archives

Documenting Process is Critical

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Motion vs. Action

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Are You Answering Your Calls?

February 7, 2019

I’ve written about this before, but apparently I have to keep repeating it. If you’ve …

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Who do you trust?

January 31, 2019

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Set benchmarks to measure progress

January 24, 2019

It’s impossible to measure progress if you don’t know your starting point. This sounds axiomatic, …

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You’ll make incorrect decisions. Acknowledge them and fix it.

January 17, 2019

A client of mine recently wrote the following to me: “It’s so hard to set …

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"Experience is unobservable to everyone except the person who it happens to."

January 10, 2019

In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except …

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Know Your Audience Before You Speak

December 20, 2018

This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, …

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"Behavior is a function of the person in their environment."

December 13, 2018

Lewin’s equation says “behavior is a function of the person in their environment.” (He was …

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Signal-to-noise ratio

December 5, 2018

Signal-to-noise ratio Signal-to-noise ratio, formally used, applies to electricity and engineering, and refers to how …

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