Are you sure it doesn’t do that?

Are you sure it doesn't do that?

Even after 20 years of consulting, I'm surprised at how often I'll hear from my clients "Our AMS doesn't do that" when I know that the AMS does, in fact, do "that."

Usually, this is because staff has asked other staff about whatever "that" is, rather than going directly to the vendor with the question. I understand how that happens, but like the old game of telephone, that's how misinformation is spread.

So if there is something you think your AMS should be able to do but can't, be sure you discuss it directly with your vendor. Chances are that if the system doesn't actually do what you want, the vendor can provide some recommended workarounds to address your need.

Wes's Wednesday Wisdom Archives

Maintenance isn’t sexy

May 17, 2023

Maintenance isn’t sexy I remember reading once long ago that one of the reasons our […]

“Will I still have a job when this is done?”

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“Will I still have a job when this is done? While working with a client […]

Evolution, not revolution

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Evolution, not revolution I don’t recall where I first heard it many decades ago, but […]

The power of the users’ group

April 26, 2023

The power of the users’ group Recently in an online users group forum for an […]

Who is your data evangelist?

April 19, 2023

Who is your data evangelist? I was recently talking with a client of mine about […]

Who is your data evangelist?

April 19, 2023

Who is your data evangelist? I was recently talking with a client of mine about […]

Ratio of Data to Errors

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Ratio of Data to Errors One of the elements of a good data governance plan […]

Back to basics

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Back to basics Over the past couple of years I’ve noticed that some AMS vendors […]

Your people matter

March 29, 2023

Your people matter I’ve written many times about how people, process, and technology have to […]

We remember moments…

March 22, 2023

We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]

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