Your vendor will disappoint you
I follow politics as a hobby. A past publisher from a political opinion magazine I read would tell his new writers: "Don't fall in love with any politician; at some point, they will disappoint you."
I think the same advice can be given about your AMS vendor: "Don't fall in love with your vendor; at some point, they will disappoint you."
Let me be clear: there are many reputable vendors in the AMS space. And many that I deeply respect and have worked with, some for over two decades.
But the reality is that it's simply impossible for most vendors to meet 100% of the needs of a given association. So at some point, your vendor is going to say "no" to you and you're going to be disappointed. Prepare yourself for that.
Like all things in life, it's a matter of managing expectations. You can like your vendor. You can like 'em a lot! Just don't fall in love...
Wes's Wednesday Wisdom Archives
Write it down!
Write it down! If you’re in the market for a new AMS (or any new […]
Why “weeding the garden” is so important
Why “weeding the garden” is so important One of the most important activities for maintaining […]
It’s time to stop excusing association professionals
It’s time to stop excusing association professionals I worked in associations for nearly 10 years, […]
More demos is not better
More demos is not better When I work with clients on selecting a new system, […]
The database owner should be “passionate”
The database owner should be “passionate” I’m frequently asked by my clients: “Who should we […]
Discipline is required
Discipline is required Last week I discussed the importance of taking action. To manage data […]
Action is required
Action is required Over my many years of consulting, one thing I’ve noticed about many associations […]
Some data analytics tips from the DAN “Science Fair”
Some data analytics tips from the DAN “Science Fair” Last week I had the opportunity […]
Are all your processes frictionless?
Are all your processes frictionless? I’m not a huge fan of buzzwords, but I love […]
Trends don’t need perfect data
Trends don’t need perfect data When it comes to analyzing data trends (changes in data […]