Trends don't need perfect data
When it comes to analyzing data trends (changes in data over time), it's important to keep in mind that the data does not have to be perfect (data never is!) in order for it to be useful.
In a conversation with a client recently, the client pointed out that their membership dashboard over several years is not 100% accurate, and therefore can't be trusted. They explained that some of the data for certain years was inaccurate (sometimes as much as only 95% accurate). And thus they didn't think the trending data was useful.
But here's the thing: the point of trending data is to see trends. Is membership growing? It is flat? Is it shrinking? Unless you're dealing with really small data sets (e.g., 50 members), a few percentage points off perfect is unlikely to affect the overall trends.
As the old saying goes, don't let perfect be the enemy of good. If you're trying to detect trends, "close enough" is very likely to get you the information you need to act.
![]()
Wes's Wednesday Wisdom Archives
Try not to OFFEND your members…
Try not to OFFEND your members… I recently received an email from an association where I’ve […]
How will you use that data?
How will you use that data? One of the beauties of technology today is how easy […]
Pennywise and pound foolish
Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]
How you respond matters
How you respond matters Very recently I wrote that I measure customer service by how […]
Your one non-renewable resource
Your one non-renewable resource For any project, the three primary resources are time, money, and […]
No system is perfect
No system is perfect When working with my clients on the selection of a new […]
Ask your members to update their info
Ask your members to update their info One of the greatest data management challenges any association […]
Customer vs. staff
Customer vs. staff In a properly designed AMS, when the customer goes online to your […]
Measuring customer service
Measuring customer service When I work with clients on AMS selection, one question that often […]
Iterate or innovate?
Iterate or innovate? When moving to a new association management system, there is often an implicit […]
