Trends don’t need perfect data

Trends don't need perfect data

When it comes to analyzing data trends (changes in data over time), it's important to keep in mind that the data does not have to be perfect (data never is!) in order for it to be useful.

In a conversation with a client recently, the client pointed out that their membership dashboard over several years is not 100% accurate, and therefore can't be trusted. They explained that some of the data for certain years was inaccurate (sometimes as much as only 95% accurate). And thus they didn't think the trending data was useful.

But here's the thing: the point of trending data is to see trends. Is membership growing? It is flat? Is it shrinking? Unless you're dealing with really small data sets (e.g., 50 members), a few percentage points off perfect is unlikely to affect the overall trends.

As the old saying goes, don't let perfect be the enemy of good. If you're trying to detect trends, "close enough" is very likely to get you the information you need to act.

Wes's Wednesday Wisdom Archives

Try not to OFFEND your members…

April 20, 2022

Try not to OFFEND your members… I recently received an email from an association where I’ve […]

How will you use that data?

April 6, 2022

How will you use that data? One of the beauties of technology today is how easy […]

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how […]

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and […]

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new […]

Ask your members to update their info

March 2, 2022

Ask your members to update their info One of the greatest data management challenges any association […]

Customer vs. staff

February 23, 2022

Customer vs. staff In a properly designed AMS, when the customer goes online to your […]

Measuring customer service

February 16, 2022

Measuring customer service When I work with clients on AMS selection, one question that often […]

Iterate or innovate?

February 9, 2022

Iterate or innovate? When moving to a new association management system, there is often an implicit […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top