The power of the users' group
Recently in an online users group forum for an AMS provider, a poster asked a question about a fairly complex topic. The poster received multiple replies that pointed her toward a solution. She then posted:
This is the power of the users group. It is why I always strongly recommend to my clients that they become active in the users group of their AMS provider.
What if your AMS provider doesn't have a users group? Then start one yourself! (Click here to learn how!)
The thing about users groups is that they are...associations. They are designed to do exactly what most (all?) associations are designed to do: bring together like-minded people to address similar challenges. As association executives we know the power of associations; the same power is available to you in your AMS users group.
If your AMS provider has a users group, you should be active in it. And if they don't have one, you should start one yourself!
Wes's Wednesday Wisdom Archives
Is a college degree really required?
Is a college degree really required? I saw a job listing last week for an […]
Small actions become big wins
Small actions become big wins I’ve written before about how data accretes, the idea that […]
Try not to OFFEND your members…
Try not to OFFEND your members… I recently received an email from an association where I’ve […]
How will you use that data?
How will you use that data? One of the beauties of technology today is how easy […]
Pennywise and pound foolish
Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]
How you respond matters
How you respond matters Very recently I wrote that I measure customer service by how […]
Your one non-renewable resource
Your one non-renewable resource For any project, the three primary resources are time, money, and […]
No system is perfect
No system is perfect When working with my clients on the selection of a new […]
Ask your members to update their info
Ask your members to update their info One of the greatest data management challenges any association […]
Customer vs. staff
Customer vs. staff In a properly designed AMS, when the customer goes online to your […]