Success Starts at the Top
I recently had a conversation with an association staffer who was asking for ideas on how she could increase staff adoption of a certain enterprise-wide technology. As she put it, "Only half the staff uses it. The rest seem to have no interest, no matter what I do."
In the course of the conversation she said "My CEO has also made it clear he has no interest in using this technology. He hates it."
My response: "Sorry, but you're doomed. If the CEO isn't interested and staff knows that, nothing you say or do will change their minds."
Because here's the thing: senior leadership, and especially the ED/CEO, set the tone and the culture of the organization. And if the CEO is saying "This project is not important to me," staff has now been given permission to also not care about that project.
So what are your options (if you're not in the #1 seat)? You can try to convince the CEO to change his or her mind. You can abandon the project. Or you can find a new job.
![]()
Wes's Wednesday Wisdom Archives
Be careful not to overbuy
Be careful not to overbuy I recently spoke with an association of ten staff that was […]
When is the best time to clean your data?
When is the best time to clean your data? One of the most common questions […]
Do the benefits outweigh the risks?
Do the benefits outweigh the risks? As the economist Thomas Sowell points out, there are […]
Painting the Bridge
Painting the Bridge According to this article, the Golden Gate Bridge is painted continuously year-round. […]
Maintenance isn’t sexy
Maintenance isn’t sexy I remember reading once long ago that one of the reasons our […]
“Will I still have a job when this is done?”
“Will I still have a job when this is done? While working with a client […]
Evolution, not revolution
Evolution, not revolution I don’t recall where I first heard it many decades ago, but […]
The power of the users’ group
The power of the users’ group Recently in an online users group forum for an […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
