Success Starts at the Top
I recently had a conversation with an association staffer who was asking for ideas on how she could increase staff adoption of a certain enterprise-wide technology. As she put it, "Only half the staff uses it. The rest seem to have no interest, no matter what I do."
In the course of the conversation she said "My CEO has also made it clear he has no interest in using this technology. He hates it."
My response: "Sorry, but you're doomed. If the CEO isn't interested and staff knows that, nothing you say or do will change their minds."
Because here's the thing: senior leadership, and especially the ED/CEO, set the tone and the culture of the organization. And if the CEO is saying "This project is not important to me," staff has now been given permission to also not care about that project.
So what are your options (if you're not in the #1 seat)? You can try to convince the CEO to change his or her mind. You can abandon the project. Or you can find a new job.
![]()
Wes's Wednesday Wisdom Archives
“Will I still have a job when this is done?”
“Will I still have a job when this is done? While working with a client […]
Evolution, not revolution
Evolution, not revolution I don’t recall where I first heard it many decades ago, but […]
The power of the users’ group
The power of the users’ group Recently in an online users group forum for an […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Ratio of Data to Errors
Ratio of Data to Errors One of the elements of a good data governance plan […]
Back to basics
Back to basics Over the past couple of years I’ve noticed that some AMS vendors […]
Your people matter
Your people matter I’ve written many times about how people, process, and technology have to […]
We remember moments…
We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]
Acknowledging problems is part of managing expectations
Acknowledging problems is part of managing expectations Research was done some time ago that suggested […]
