Success Starts at the Top

Success Starts at the Top

I recently had a conversation with an association staffer who was asking for ideas on how she could increase staff adoption of a certain enterprise-wide technology. As she put it, "Only half the staff uses it. The rest seem to have no interest, no matter what I do."

In the course of the conversation she said "My CEO has also made it clear he has no interest in using this technology. He hates it."

My response: "Sorry, but you're doomed. If the CEO isn't interested and staff knows that, nothing you say or do will change their minds."

Because here's the thing: senior leadership, and especially the ED/CEO, set the tone and the culture of the organization. And if the CEO is saying "This project is not important to me," staff has now been given permission to also not care about that project.

So what are your options (if you're not in the #1 seat)? You can try to convince the CEO to change his or her mind. You can abandon the project. Or you can find a new job.

Wes's Wednesday Wisdom Archives

Ratio of Data to Errors

April 12, 2023

Ratio of Data to Errors One of the elements of a good data governance plan […]

Back to basics

April 5, 2023

Back to basics Over the past couple of years I’ve noticed that some AMS vendors […]

Your people matter

March 29, 2023

Your people matter I’ve written many times about how people, process, and technology have to […]

We remember moments…

March 22, 2023

We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]

Acknowledging problems is part of managing expectations

March 15, 2023

Acknowledging problems is part of managing expectations Research was done some time ago that suggested […]

Need data? Consider third-party sources

March 8, 2023

Need data? Consider third-party sources I always tell my clients, only collect data that you’re […]

Action must follow the decision

March 1, 2023

Action must follow the decision When I work with my clients on their projects (whether […]

Everything should be focused on improving user adoption

February 22, 2023

Everything should be focused on improving user adoption Your AMS is a tool, and a […]

Needs change over time, and that’s OK

February 15, 2023

Needs change over time, and that’s OK I was speaking with a couple of association […]

The vaguer the question, the vaguer the answer

February 9, 2023

The vaguer the question, the vaguer the answer As the old saying goes, the devil […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top