Learn how to lose

Learn how to lose

“Winning is great, sure, but if you are really going to do something in life, the secret is learning how to lose. Nobody goes undefeated all the time. If you can pick up after a crushing defeat, and go on to win again, you are going to be a champion someday.” - Wilma Rudolph, Olympic champion

And here's the thing about data management. Your data (to some extent) always has errors. And chances are good, your system doesn't do everything you think it should. It's even possible it doesn't do what your vendor promised it would do!

There is always going to be some disappointment, some challenge, some "loss." What matters, as Rudolph so eloquently states, is how we respond to those challenges.

If you really want to be successful managing your data, acknowledge all that is or can go wrong, and work through it.

Wes's Wednesday Wisdom Archives

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how […]

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and […]

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new […]

Ask your members to update their info

March 2, 2022

Ask your members to update their info One of the greatest data management challenges any association […]

Customer vs. staff

February 23, 2022

Customer vs. staff In a properly designed AMS, when the customer goes online to your […]

Measuring customer service

February 16, 2022

Measuring customer service When I work with clients on AMS selection, one question that often […]

Iterate or innovate?

February 9, 2022

Iterate or innovate? When moving to a new association management system, there is often an implicit […]

Who is in control?

February 2, 2022

Who is in control? Speaking with a client once about their database project, the client […]

Sometimes Staff Has to do the Work

January 26, 2022

Sometimes staff has to do the work… As a child, I was attracted to computers […]

Documentation and the Great Resignation

January 19, 2022

Documentation and the Great Resignation Unless you’ve been living under the proverbial rock, you’ve heard […]

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