“It’s in the database…”

"It's in the database..."

I often joke with my clients that AMS nirvana looks like this: When someone asks "Where is the data about topic X?" the answer is always "It's in the database."

  • Q: "Who were the award winners in 2019?" A: "It's in the database."
  • Q: "Which meetings did this person attend in the past three years? A: "It's in the database."
  • Q: "Who served on our membership committee in 2021?"  A: "It's in the database."

One of the single biggest challenges (and time-wasters) that I see my clients struggle with is data being spread all over the organization, instead of being centralized in one place. Award winners are on spreadsheets. Meeting attendance is in a third-party event registration system. Committee information is in someone's Outlook address book.

Is database nirvana achievable? Since nirvana is a form of perfection, no. But we should always be striving for it.

Look around your organization. Where are the silos of data that create additional work and confusion? How can you move that data to the AMS so it can be located easily? That's how you achieve nirvana.

Wes's Wednesday Wisdom Archives

Try not to OFFEND your members…

April 20, 2022

Try not to OFFEND your members… I recently received an email from an association where I’ve […]

How will you use that data?

April 6, 2022

How will you use that data? One of the beauties of technology today is how easy […]

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how […]

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and […]

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new […]

Ask your members to update their info

March 2, 2022

Ask your members to update their info One of the greatest data management challenges any association […]

Customer vs. staff

February 23, 2022

Customer vs. staff In a properly designed AMS, when the customer goes online to your […]

Measuring customer service

February 16, 2022

Measuring customer service When I work with clients on AMS selection, one question that often […]

Iterate or innovate?

February 9, 2022

Iterate or innovate? When moving to a new association management system, there is often an implicit […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top