If you're unhappy, speak up!
My clients will often ask me something along the lines of the following: "I'm not happy with how this project is going. Should I say something to the vendor?"
My answer is always the same, regardless of circumstance: Yes! Say something!
You never want your vendor to say to you "I had no idea you weren't happy!"
So if you're not happy about something, tell them! And if you're really angry (some of my clients say "pissed"), tell them that, too.
Speaking up never hurts, but not speaking could be detrimental to the entire project. So say something.
Wes's Wednesday Wisdom Archives
Data is for action
Data is for action When deciding whether or not to collect a piece of data, […]
Have you shopped yourself?
Have you shopped yourself? I’ve always been fascinated by the “secret shopper” concept. (Maybe it’s […]
To improve adoption, decrease the friction
To improve adoption, decrease the friction “Before you try to increase your willpower, try to […]
“Is this normal?”
“Is this normal?” ne of the greatest parts about my job is that I get […]
Give your staff more freedom, not less
Give your staff more freedom, not less I often tell my clients, when it comes […]
My advice? Stop doing that
My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as […]
Is a college degree really required?
Is a college degree really required? I saw a job listing last week for an […]
Small actions become big wins
Small actions become big wins I’ve written before about how data accretes, the idea that […]
Try not to OFFEND your members…
Try not to OFFEND your members… I recently received an email from an association where I’ve […]
How will you use that data?
How will you use that data? One of the beauties of technology today is how easy […]