Documentation and the Great Resignation
Unless you've been living under the proverbial rock, you've heard of the Great Resignation. (If not, just google it; 2.47 BILLION results...)
It's possible that your own organization has been hit by it. The immediate effect is that you've got even fewer staff to help with the everyday work that needs to get done.
But more significantly, it likely means you're losing some very important institutional knowledge. And one of the most underrated and overlooked is process documentation; how you actually use your database.
I've written tons about documentation in the past, so I won't recap that here. But suffice it to say, if you haven't documented your key processes, there's no better time than now to do that.
Odds are good you're going to lose a key person (or more) in the coming months. Documentation will ensure that at least one of the major hurdles created by staff leaving is more easily overcome.
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