Documentation and the Great Resignation
Unless you've been living under the proverbial rock, you've heard of the Great Resignation. (If not, just google it; 2.47 BILLION results...)
It's possible that your own organization has been hit by it. The immediate effect is that you've got even fewer staff to help with the everyday work that needs to get done.
But more significantly, it likely means you're losing some very important institutional knowledge. And one of the most underrated and overlooked is process documentation; how you actually use your database.
I've written tons about documentation in the past, so I won't recap that here. But suffice it to say, if you haven't documented your key processes, there's no better time than now to do that.
Odds are good you're going to lose a key person (or more) in the coming months. Documentation will ensure that at least one of the major hurdles created by staff leaving is more easily overcome.
Wes's Wednesday Wisdom Archives
The power of the users’ group
The power of the users’ group Recently in an online users group forum for an […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Ratio of Data to Errors
Ratio of Data to Errors One of the elements of a good data governance plan […]
Back to basics
Back to basics Over the past couple of years I’ve noticed that some AMS vendors […]
Your people matter
Your people matter I’ve written many times about how people, process, and technology have to […]
We remember moments…
We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]
Acknowledging problems is part of managing expectations
Acknowledging problems is part of managing expectations Research was done some time ago that suggested […]
Need data? Consider third-party sources
Need data? Consider third-party sources I always tell my clients, only collect data that you’re […]
Action must follow the decision
Action must follow the decision When I work with my clients on their projects (whether […]