Documentation and the Great Resignation
Unless you've been living under the proverbial rock, you've heard of the Great Resignation. (If not, just google it; 2.47 BILLION results...)
It's possible that your own organization has been hit by it. The immediate effect is that you've got even fewer staff to help with the everyday work that needs to get done.
But more significantly, it likely means you're losing some very important institutional knowledge. And one of the most underrated and overlooked is process documentation; how you actually use your database.
I've written tons about documentation in the past, so I won't recap that here. But suffice it to say, if you haven't documented your key processes, there's no better time than now to do that.
Odds are good you're going to lose a key person (or more) in the coming months. Documentation will ensure that at least one of the major hurdles created by staff leaving is more easily overcome.
![]()
Wes's Wednesday Wisdom Archives
Your people matter
Your people matter I’ve written many times about how people, process, and technology have to […]
We remember moments…
We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]
Acknowledging problems is part of managing expectations
Acknowledging problems is part of managing expectations Research was done some time ago that suggested […]
Need data? Consider third-party sources
Need data? Consider third-party sources I always tell my clients, only collect data that you’re […]
Action must follow the decision
Action must follow the decision When I work with my clients on their projects (whether […]
Everything should be focused on improving user adoption
Everything should be focused on improving user adoption Your AMS is a tool, and a […]
Needs change over time, and that’s OK
Needs change over time, and that’s OK I was speaking with a couple of association […]
The vaguer the question, the vaguer the answer
The vaguer the question, the vaguer the answer As the old saying goes, the devil […]
The best choice given the information you have
The best choice given the information you have “Hindsight is 20/20” is a cliché because, […]
Action isn’t the same as progress
Action isn’t the same as progress I’ve written before that not taking action is an […]
