Data is for action

Data is for action

When deciding whether or not to collect a piece of data, there is a simple question that will help you decide: "What action will I take on this data, either immediately or in the long-term?" If you can't answer that question clearly, then you don't need to collect that data. (Note: An answer of "Well, we might use it in the future" is the same as answering "We will take no action on this data.")

For example, suppose during a given event registration, you ask for the following data:

  • dietary restrictions
  • accessibility needs (ADA)
  • select which sessions you will attend
  • tell me your highest level of education (e.g., bachelor's, master's, Ph.D.)

Do you need to collect all of this data? For each one, ask "What action will I take on this data, either immediately or in the long-term?"  The answers might look like this:

  • dietary restrictions - IMMEDIATE (Tells us if we need to provide alternative meals)
  • accessibility needs (ADA) - IMMEDIATE (Tells us if we need to provide alternative access options)
  • select which sessions you will attend - IMMEDIATE (Tells us how big we need to make each room for sessions)
  • tell me your highest level of education (e.g., bachelor's, master's, Ph.D.) - UNCLEAR (there is no immediate need because we won't change anything for the event based on this response, and there is no specific long-term usage identified for this data)

There is a great temptation to collect lots of data whenever we can, on the assumption that more data is better than less. But if you've got no clear plans for taking action on the data provided, then don't collect it.

Wes's Wednesday Wisdom Archives

Be careful not to overbuy

June 14, 2023

Be careful not to overbuy I recently spoke with an association of ten staff that was […]

When is the best time to clean your data?

June 7, 2023

When is the best time to clean your data? One of the most common questions […]

Do the benefits outweigh the risks?

May 31, 2023

Do the benefits outweigh the risks? As the economist Thomas Sowell points out, there are […]

Painting the Bridge

May 24, 2023

Painting the Bridge According to this article, the Golden Gate Bridge is painted continuously year-round. […]

Maintenance isn’t sexy

May 17, 2023

Maintenance isn’t sexy I remember reading once long ago that one of the reasons our […]

“Will I still have a job when this is done?”

May 10, 2023

“Will I still have a job when this is done? While working with a client […]

Evolution, not revolution

May 3, 2023

Evolution, not revolution I don’t recall where I first heard it many decades ago, but […]

The power of the users’ group

April 26, 2023

The power of the users’ group Recently in an online users group forum for an […]

Who is your data evangelist?

April 19, 2023

Who is your data evangelist? I was recently talking with a client of mine about […]

Who is your data evangelist?

April 19, 2023

Who is your data evangelist? I was recently talking with a client of mine about […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top