Back to basics
Over the past couple of years I've noticed that some AMS vendors are adding in more sophisticated automated duplicate record checkers into their systems. These are not just "is this email already in the database" but much more. For example, one vendor has a tool that not only identifies potential duplicate records but also calculates the percentage likelihood of it being a duplicate!
Duplicate records are a challenge for every organization. And it will be a challenge forever. So the more tools we have at our disposal to address the issue, the better.
But like every tool, these tools are only as good as the staff using them. I've also observed over the past couple of years that many associations that know they have issues with duplicates aren't doing much about it. They say "We know this is a problem, but it's so overwhelming that we're just kind of working around it." Which said another way is "We're not doing anything about it."
Managing duplicates is a never-ending challenge for database management in general. But it's a core tenet to keeping a good, clean system. So be vigilant about managing duplicate records. And if you're not already, take advantage of all the duplicate management tools your vendor provides, and keep your system clean!
![]()
Wes's Wednesday Wisdom Archives
Don’t be so lazy…
Don’t be so lazy… One of the things that attracted me to the software world […]
Don’t try to do everything at go-live
Don’t Try to do Everything at Go-live When implementing a new AMS, there is a […]
Make sure your system has broad support
Make sure your system has broad support An AMS vendor pointed out to me recently […]
You have to have the right people in place
You have to have the right people in place This may seem obvious, but I’ll […]
Ask “What” not “Why”
Ask “What” not “Why” As a consultant, one of my favorite questions to ask my […]
Engagement is measured by the customer
Engagement is Measured by the Customer I’ve written a bunch about measuring engagement in the past. (Click […]
Yes, you do have a process for that
Yes, you do have a process for that When I work with clients on pretty […]
“Correct your mistakes before they become your habits”
“Correct your mistakes before they become your habits” Yet another great quote from James Clear: “Correct […]
Sometimes it’s a process issue
Sometimes it’s a process issue When I work with clients on developing a needs list […]
First ask: “How will I use this data?”
First ask: “How will I use this data?” Whether it’s during data conversion, adding a […]
