Baby Steps
A journey of a thousand miles begins with a single step.
You have to walk before you run.
Baby steps.
Just do it.
How do you eat an elephant? One bite at a time. (My personal favorite.)
My clients often lament how overwhelming it can be to think about cleaning up their data. And they're right, it IS overwhelming. But the way to get started is to choose something small and do that thing. Maybe it's updating just one field in your database. Or maybe it's documenting just one process. Pick one thing and do that thing.
Remember: A body in motion tends to stay in motion. Once you get started you might be surprised at how easy it is to continue.
Wes's Wednesday Wisdom Archives
Small actions become big wins
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Try not to OFFEND your members…
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How will you use that data?
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Pennywise and pound foolish
Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]
How you respond matters
How you respond matters Very recently I wrote that I measure customer service by how […]
Your one non-renewable resource
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No system is perfect
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Ask your members to update their info
Ask your members to update their info One of the greatest data management challenges any association […]
Customer vs. staff
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Measuring customer service
Measuring customer service When I work with clients on AMS selection, one question that often […]