Are you sure it doesn’t do that?

Are you sure it doesn't do that?

Even after 20 years of consulting, I'm surprised at how often I'll hear from my clients "Our AMS doesn't do that" when I know that the AMS does, in fact, do "that."

Usually, this is because staff has asked other staff about whatever "that" is, rather than going directly to the vendor with the question. I understand how that happens, but like the old game of telephone, that's how misinformation is spread.

So if there is something you think your AMS should be able to do but can't, be sure you discuss it directly with your vendor. Chances are that if the system doesn't actually do what you want, the vendor can provide some recommended workarounds to address your need.

Wes's Wednesday Wisdom Archives

“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”

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“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.” I saw […]

Rather than adding something new, try subtracting

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Rather than adding something new, try subtracting I read recently that sociological research suggests, when presented […]

It’s always people, process, and technology

May 22, 2024

It’s always people, process, and technology I speak and write a lot about people, process, […]

Once it’s lost, trust can be difficult to regain

May 15, 2024

Once it’s lost, trust can be difficult to regain I recall hearing once long ago […]

Share your successes!

May 8, 2024

Share your successes! I was speaking at an association meeting recently and one of the points […]

What are YOUR data integrity reports?

May 1, 2024

What are YOUR data integrity reports? Sitting in an AMS demo with a client recently, […]

You might have to do SOME of the work yourself!

April 24, 2024

You might have to do SOME of the work yourself! Many, many years ago I […]

Don’t manage to the exception!

April 17, 2024

Don’t manage to the exception! One of the universal truths about data management is, wherever possible, […]

It’s always about improvement

April 10, 2024

It’s always about improvement Talking with a client recently, she expressed frustration about one particular project […]

Don’t be a hoarder!

April 3, 2024

Don’t be a hoarder! The simple truth is that it’s almost “free” to collect data. […]

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