Are you closing the loop?

Are you closing the loop?

If your association does a call for presentations for any of your events, do you provide feedback to those submitters whose presentations were not accepted? Or do you simply send a generic "Thanks for applying but your presentation was not accepted" note? If you're not providing feedback on WHY the presentation was rejected, you're missing an opportunity to educate your audience and help them improve their submissions next time.

I recently served in a volunteer capacity evaluating submissions for a technology conference. There were over 200 submissions received, with fewer than 60 sessions being selected. Several times the committee agreed that a particular session would be more appropriate for a different conference hosted by the same association. But when I inquired if this feedback would be shared with the applicants who were being rejected, I was told no.

I understand it takes more time and effort to explain why a session proposal was rejected, as compared to just sending a generic rejection letter. But providing no feedback at all simply frustrates the submitter ("What was wrong with my application?") and your organization is missing a tremendous opportunity to help improve applications over time.

Close the loop! Help educate your submitters!

Wes's Wednesday Wisdom Archives

“Is this normal?”

May 25, 2022

“Is this normal?” ne of the greatest parts about my job is that I get …

“Is this normal?” Read More »

Give your staff more freedom, not less

May 18, 2022

Give your staff more freedom, not less I often tell my clients, when it comes …

Give your staff more freedom, not less Read More »

My advice? Stop doing that

May 11, 2022

My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as …

My advice? Stop doing that Read More »

Is a college degree really required?

May 4, 2022

Is a college degree really required? I saw a job listing last week for an …

Is a college degree really required? Read More »

Small actions become big wins

April 27, 2022

Small actions become big wins I’ve written before about how data accretes, the idea that …

Small actions become big wins Read More »

Try not to OFFEND your members…

April 20, 2022

Try not to OFFEND your members… I recently received an email from an association where I’ve …

Try not to OFFEND your members… Read More »

How will you use that data?

April 6, 2022

How will you use that data? One of the beauties of technology today is how easy …

How will you use that data? Read More »

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to …

Pennywise and pound foolish Read More »

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how …

How you respond matters Read More »

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and …

Your one non-renewable resource Read More »

Scroll to Top