Always ask "Why?"
Little kids ask "Why?" all the time, because they are sponges for learning. They don't know what they don't know, and so they ask "Why?" to get a better understanding. As we get older, we tend to lose this natural curiosity, either because we assume "Why?" has already been asked and answered or we're just too busy to bother. We need to be more like little kids. One of the greatest parts of my work is that, as an outsider coming in to an organization for the first time, I can ask "Why?" about pretty much anything since I'm new to almost everything being discussed. And "Why?" is such a powerful question because it's not asked as often as it should be. How many times have you heard the answer to "Why?" as some form of "Because we've always done it that way"? Asking "Why?" forces us to justify what we're doing. Whether it's data that we're collecting, technology we're using, or business processes and rules we're executing, asking "Why?" can help us determine if we're doing something out of habit rather than for a good reason. So be like those little kids and ask "Why?" more often. You'll be amazed at what you learn! |
Wes's Wednesday Wisdom Archives
Motion vs. Action
In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. …
Are You Answering Your Calls?
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Who do you trust?
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Set benchmarks to measure progress
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You’ll make incorrect decisions. Acknowledge them and fix it.
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"Experience is unobservable to everyone except the person who it happens to."
In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except …
"Experience is unobservable to everyone except the person who it happens to." Read More »
Know Your Audience Before You Speak
This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, …
"Behavior is a function of the person in their environment."
Lewin’s equation says “behavior is a function of the person in their environment.” (He was …
"Behavior is a function of the person in their environment." Read More »
Signal-to-noise ratio
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Consultants bring perspective
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