Always, ALWAYS budget for more training
Always, ALWAYS budget for more training.
I don't know how else to say this. But for 98% of all associations implementing a new AMS (or any major new system), the training budget needs to be increased, not decreased.
Yes, I know; systems should be more intuitive; there should be more online, on-demand training options available; and on and on and on. And all of that is happening.
But the reality is, an AMS is a complex system, even for the smallest and "simplest" association. And another reality is, no matter how good the training is that you receive, most learners forget most of what they were taught. (Look at these terrifying stats.)
So yeah, you'll need that initial training, and you'll need some follow-up training. But you'll also need follow-up training to the follow-up training.
So when you look at the training budget, don't cut it, increase it. You'll be happy you did.
Wes's Wednesday Wisdom Archives
Some data analytics tips from the DAN “Science Fair”
Some data analytics tips from the DAN “Science Fair” Last week I had the opportunity […]
Are all your processes frictionless?
Are all your processes frictionless? I’m not a huge fan of buzzwords, but I love […]
Trends don’t need perfect data
Trends don’t need perfect data When it comes to analyzing data trends (changes in data […]
Start with “Why” before you move to “How”
Start with “Why” before you move to “How” Something I’ve noticed over my years in […]
The power of users groups!
The power of users groups! Last week I had the honor and pleasure of speaking […]
Associations are complex businesses!
Associations are complex businesses! One of the reasons managing data at an association can be so […]
Snapshots are required
Snapshots are required Recently a couple of different clients have asked me why it’s necessary […]
“It’s in the database…”
“It’s in the database…” I often joke with my clients that AMS nirvana looks like […]
Using the Pomodoro Technique for data management
Using the Pomodoro Technique for data management I’m a huge fan of the Pomodoro Technique, […]
You need a PLAN to deal with duplicates
You need a PLAN to deal with duplicates Here’s the thing about duplicate records: No […]