Your first answer may NOT be the right answer!

Your first answer may NOT be the right answer!

I'm a big believer in "go with your gut," especially if it's something that you have a lot of experience with. I'm in my 25th year of consulting with associations on all things data management, and my first response to most issues is usually correct.

But not always!

A case in point: Last week I had a conversation with a client on how to manage invoicing for their programs. Throughout the discussion I was certain that using their AMS for invoicing was the correct course of action. But the further we got into the discussion, the more obvious it became that using the AMS would create more problems than solutions. Ultimately we decided to use the financial management system to do the invoicing.

My gut said "Use the AMS," but in this case my gut was wrong.

The key takeaway here is to listen to your gut, but TEST your decision. Run it by other people. Have them shoot holes in it to make sure you've got it right. You will probably be right, but maybe not.

As they used to say back in the 80s, "Trust, but verify."

Wes's Wednesday Wisdom Archives

Are you being penny wise and pound foolish?

May 27, 2026

Are you being penny wise and pound foolish? Two quick customer service stories to illustrate […]

AMS Products are getting better – and what that means for you

May 20, 2026

AMS Products are getting better – and what that means for you I’ve been working […]

Using AI beyond content generation

May 13, 2026

Using AI beyond content generation Recent surveys by ASAE and others suggest nearly 90% of associations […]

If you’re training, PLEASE do this…

May 6, 2026

If you’re training, PLEASE do this… If you’re doing any kind of software training, or […]

Don’t confuse motion with improvement

April 29, 2026

Don’t confuse motion with improvement I wrote recently how action can produce information. But an […]

Perfection is expensive (in fact, it’s not possible!)

April 22, 2026

Perfection is expensive (in fact, it’s not possible!) “Perfection is expensive. The last 5 percent […]

AI is a journey, not a destination

April 15, 2026

AI is a journey, not a destination Lately I’ve noticed a lot of associations talking […]

Action produces information

April 8, 2026

Action produces information “Action produces information. If you’re unsure of what to do, just do […]

Why a single source of truth is so beneficial…

March 25, 2026

Why a single source of truth is so beneficial… The holy grail of data management is […]

Just because you can, doesn’t mean you should

March 18, 2026

Just because you can, doesn’t mean you should I’ve worked in and with associations for well […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top