Your first answer may NOT be the right answer!

Your first answer may NOT be the right answer!

I'm a big believer in "go with your gut," especially if it's something that you have a lot of experience with. I'm in my 25th year of consulting with associations on all things data management, and my first response to most issues is usually correct.

But not always!

A case in point: Last week I had a conversation with a client on how to manage invoicing for their programs. Throughout the discussion I was certain that using their AMS for invoicing was the correct course of action. But the further we got into the discussion, the more obvious it became that using the AMS would create more problems than solutions. Ultimately we decided to use the financial management system to do the invoicing.

My gut said "Use the AMS," but in this case my gut was wrong.

The key takeaway here is to listen to your gut, but TEST your decision. Run it by other people. Have them shoot holes in it to make sure you've got it right. You will probably be right, but maybe not.

As they used to say back in the 80s, "Trust, but verify."

Wes's Wednesday Wisdom Archives

Don’t forget, your staff have day jobs…

February 18, 2026

Don’t forget, your staff have day jobs… The vast majority of my work is finite […]

Beware the automated “How did we do?” trap!

February 11, 2026

Beware the automated “How did we do?” trap! One of the downsides of technology is […]

Hindsight is 20/20

February 4, 2026

Hindsight is 20/20 I’m currently working with a client that is moving from their legacy […]

Cheaper now; costlier later.

January 28, 2026

Cheaper now; costlier later. Most of my clients are very cost-conscious, understandably. After all, who […]

The unified shopping cart: Dreams vs. reality

January 21, 2026

The unified shopping cart: Dreams vs. reality One of the more common requests I hear […]

Don’t forget to celebrate!

January 14, 2026

Don’t forget to celebrate! Truth be told, I’m not a big celebrator. (Maybe it’s because […]

Three thoughts on duplicate records

January 7, 2026

Three thoughts on duplicate records Duplicate records are a reality in any database of any size, […]

Please don’t do this…

December 17, 2025

Please don’t do this… I’ve noticed a trend among online retailers that I want to […]

AI is perpetually patient

December 10, 2025

AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]

User adoption is (almost) all that matters…

December 3, 2025

User adoption is (almost) all that matters… I was speaking with an association recently about their […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top