What's our next action?
As you can imagine, I spend a lot of time in meetings (I bet you do, too!). If the meeting has to do with a specific project (e.g., a system selection or implementation project), there are two rules I try to adhere to as much as humanly possible:
- Anything that can be communicated by written word (we used to call them "memos") does not need to be covered in a meeting. Answering questions about points made in the memo is fine, but simply re-reading the actual memo itself is redundant and a waste of time.
- Every meeting should end with an answer to "What are our next steps?" The riskiest thing you can do is leave a meeting without everyone knowing (and agreeing to!) what is going to happen next. Even if the next step is "We're waiting on X to provide Y" it's better to state that clearly (in case X was unaware you were waiting on them!) than to assume everyone knows.
In the age of Zoom meetings, both of these rules are particularly important. Keeping meetings focused will make everyone's life more tolerable and all our meetings more productive.
![]()
Wes's Wednesday Wisdom Archives
But will you DO anything with that data?
But will you DO anything with that data? I frequently exhort my clients to always answer […]
It’s not what happens, but how you react…
It’s not what happens, but how you react… “It’s not what happens to you, but […]
Saying it and doing it are two different things
Saying it and doing it are two different things When I work with my clients […]
Benefits downstream are difficult to implement
Benefits downstream are difficult to implement In my 25 years of consulting, one of the […]
Your first answer may NOT be the right answer!
Your first answer may NOT be the right answer! I’m a big believer in “go […]
You don’t have to automate EVERYTHING to be successful
You don’t have to automate EVERYTHING to be successful I was discussing a data management […]
Technology won’t solve your process problems
Technology won’t solve your process problems Over the past few years I’ve watched as many […]
“Screen noise” is a real thing. You might be able to fix it.
“Screen noise” is a real thing. You might be able to fix it. One of […]
Success Starts at the Top
Success Starts at the Top I recently had a conversation with an association staffer who was […]
Who are you bringing along?
Who are you bringing along? Last week I had the opportunity to attend the AWTC […]
