What’s our next action?

What's our next action?

As you can imagine, I spend a lot of time in meetings (I bet you do, too!). If the meeting has to do with a specific project (e.g., a system selection or implementation project), there are two rules I try to adhere to as much as humanly possible:

  1. Anything that can be communicated by written word (we used to call them "memos") does not need to be covered in a meeting. Answering questions about points made in the memo is fine, but simply re-reading the actual memo itself is redundant and a waste of time.
  2. Every meeting should end with an answer to "What are our next steps?" The riskiest thing you can do is leave a meeting without everyone knowing (and agreeing to!) what is going to happen next. Even if the next step is "We're waiting on X to provide Y" it's better to state that clearly (in case X was unaware you were waiting on them!) than to assume everyone knows.

In the age of Zoom meetings, both of these rules are particularly important. Keeping meetings focused will make everyone's life more tolerable and all our meetings more productive.

Wes's Wednesday Wisdom Archives

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"Experience is unobservable to everyone except the person who it happens to."

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Know Your Audience Before You Speak

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"Behavior is a function of the person in their environment."

December 13, 2018

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Signal-to-noise ratio

December 5, 2018

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Consultants bring perspective

November 28, 2018

Consultants bring perspective At a recent speaking engagement, I was asked what I think is …

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Garbage in, gospel out

November 22, 2018

Garbage in, gospel out We’ve all heard the phrase “Garbage in, garbage out.” If the …

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Dramatic change does not happen overnight

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Dramatic change does not happen overnight Like most things in life, dramatic change does not …

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Implementation Intention

November 8, 2018

Implementation Intention Editor’s note: I have a new email newsletter, sent weekly, called Wes’s Wednesday …

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