What AI can't replace...
I attended a users group meeting for an AMS company this week, and you won't be surprised to hear that AI was the dominant topic. From the keynote speakers, to the breakout sessions, to the conversations in the halls and at lunch, it was "all-AI, all the time."
But I was struck by one fact: AI won't ever replace the learning that occurs when humans meet in person. From the serendipity of connecting association staff with a vendor they need to talk to, to hearing the stories (success and failure) of how different associations are addressing different challenges, something magical happens when humans meet.
I've always been a huge fan of user group meetings, in large part because the collective brain power is something that can't be replicated. Maybe in the age of AI, the collective brain power can be replicated. But the human connection can't be. That's one thing AI can't do.
![]()
Wes's Wednesday Wisdom Archives
The longer you take, the longer it will take
The longer you take, the longer it will take It may sound like a tautology, […]
Data is for action
Data is for action When deciding whether or not to collect a piece of data, […]
Have you shopped yourself?
Have you shopped yourself? I’ve always been fascinated by the “secret shopper” concept. (Maybe it’s […]
To improve adoption, decrease the friction
To improve adoption, decrease the friction “Before you try to increase your willpower, try to […]
“Is this normal?”
“Is this normal?” ne of the greatest parts about my job is that I get […]
Give your staff more freedom, not less
Give your staff more freedom, not less I often tell my clients, when it comes […]
My advice? Stop doing that
My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as […]
Is a college degree really required?
Is a college degree really required? I saw a job listing last week for an […]
Small actions become big wins
Small actions become big wins I’ve written before about how data accretes, the idea that […]
Try not to OFFEND your members…
Try not to OFFEND your members… I recently received an email from an association where I’ve […]
