The best choice given the information you have

The best choice given the information you have

"Hindsight is 20/20" is a cliché because, like most clichés, it's true. It's easy to look back weeks, months, or years later at a given action and see what you should have done differently.

When I work with my clients on any project, but especially AMS implementation projects, I tell them at the outset, "We're going to make the best choices given the information we have at the time. This likely means we will make decisions that we ultimately have to change later on."

Like so many other things related to projects, this is part of managing expectations. Far too often I will encounter groups who have implemented an AMS in the recent past, and they lament all the incorrect decisions they made. Were some of them avoidable? Probably. But the reality is that many of the decisions were made with the best information at the time. What they found out later was not information they had when the decision was made, so there's no way they could have known to make a different decision.

Project post-mortems are fine and can be very helpful learning experiences. But the key is to learn from them, not punish yourself for "mistakes" that were made.

Don't play "Woulda, shoulda, coulda." Take what you know now and adjust as needed.

Wes's Wednesday Wisdom Archives

Engagement is measured by the customer

May 27, 2020

Engagement is Measured by the Customer I’ve written a bunch about measuring engagement in the past. (Click […]

Yes, you do have a process for that

May 13, 2020

Yes, you do have a process for that When I work with clients on pretty […]

“Correct your mistakes before they become your habits”

May 6, 2020

“Correct your mistakes before they become your habits” Yet another great quote from James Clear: “Correct […]

Sometimes it’s a process issue

April 29, 2020

Sometimes it’s a process issue When I work with clients on developing a needs list […]

First ask: “How will I use this data?”

April 22, 2020

First ask: “How will I use this data?” Whether it’s during data conversion, adding a […]

“We run the report three times and get three different results.”

April 15, 2020

“We run the report three times and get three different results.” “We run the same […]

How do you know if you’re making progress?

April 8, 2020

How do you know if you’re making progress? We all want to improve our data management, […]

Don’t move too quickly OR too slowly

April 1, 2020

Don’t move too quickly OR too slowly This may sound like a big “duh!” but I’ll […]

“Your current habits are perfectly designed to deliver your current results.”

March 25, 2020

“Your current habits are perfectly designed to deliver your current results.” “Your current habits are […]

There is value in just going through the exercise

March 18, 2020

There is value in just going through the exercise I was working with a client […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top