Take action…

Take action...

"The greatest wisdom not applied to action and behavior is meaningless data." - Peter Drucker

This is my favorite quote about data. As I always tell my clients, "Don't collect data you're not going to use." And by "use," I really mean "take action on." Putting the data into a report and saying "Isn't that interesting?" is not really using it.

So I was pleased to see this quote come across my transom:

"Life rewards action, not intelligence." - James Clear

This is a great rephrase of Drucker. You can be super-smart (i.e., have all the data) but if you don't take action, there is no reward.

So whether it's the data in your association database or the data of your life, are you acting on it? Or are you just "collecting interesting information"?

Wes's Wednesday Wisdom Archives

Small actions become big wins

April 27, 2022

Small actions become big wins I’ve written before about how data accretes, the idea that […]

Try not to OFFEND your members…

April 20, 2022

Try not to OFFEND your members… I recently received an email from an association where I’ve […]

How will you use that data?

April 6, 2022

How will you use that data? One of the beauties of technology today is how easy […]

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how […]

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and […]

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new […]

Ask your members to update their info

March 2, 2022

Ask your members to update their info One of the greatest data management challenges any association […]

Customer vs. staff

February 23, 2022

Customer vs. staff In a properly designed AMS, when the customer goes online to your […]

Measuring customer service

February 16, 2022

Measuring customer service When I work with clients on AMS selection, one question that often […]

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