Success Starts at the Top

Success Starts at the Top

I recently had a conversation with an association staffer who was asking for ideas on how she could increase staff adoption of a certain enterprise-wide technology. As she put it, "Only half the staff uses it. The rest seem to have no interest, no matter what I do."

In the course of the conversation she said "My CEO has also made it clear he has no interest in using this technology. He hates it."

My response: "Sorry, but you're doomed. If the CEO isn't interested and staff knows that, nothing you say or do will change their minds."

Because here's the thing: senior leadership, and especially the ED/CEO, set the tone and the culture of the organization. And if the CEO is saying "This project is not important to me," staff has now been given permission to also not care about that project.

So what are your options (if you're not in the #1 seat)? You can try to convince the CEO to change his or her mind. You can abandon the project. Or you can find a new job.

Wes's Wednesday Wisdom Archives

Simpler and Faster is Better

August 24, 2022

Simple and Faster is Better Earlier this week I was fortunate enough to attend a […]

Patience and grace

August 17, 2022

Patience and grace A past client of mine recently told me: “You inspire confidence and […]

Sometimes you just have to try it and see what happens

August 10, 2022

Sometimes you just have to try it and see what happens The single greatest key […]

Training and testing

August 3, 2022

Training and testing I’ve written before that the best form of training follows this process: […]

How to save a “failing” project

July 27, 2022

How to save a “failing” project It is not unusual for me to receive a […]

How to avoid the “IT black hole”

July 20, 2022

How to avoid the “IT black hole” Going all the way back to my days […]

The “People” are important!

July 13, 2022

The “People” are important! I’ve written a lot about people, process, and technology over the […]

Always look for the MVP

July 6, 2022

Always look for the MVP I first wrote about minimum viable product (MVP) just three […]

The longer you take, the longer it will take

June 29, 2022

The longer you take, the longer it will take It may sound like a tautology, […]

Data is for action

June 22, 2022

Data is for action When deciding whether or not to collect a piece of data, […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top