Seek to simplify

Seek to simplify

When I work with my clients on system selection or implementation, one of the things I love to praise them for is simple business rules. When they tell me things like "Our registration is simple; member or non-member, early-bird pricing, that's it," I can barely contain my glee!

Too often we're our own worst enemy when it comes to data management. Because we're making rules that are too hard to follow.

My recommendation: Seek to simplify.

Look at your rules for membership joins and renewals. Are they easy enough for a child to understand? Or do you have dozens of different options?

What about event registration? Is it as simple as the example above (e.g., member/non-member) or do you have a dozen different prices and options?

A famous social science experiment (the "Jam experiment") back in 2000 demonstrated the paradox of choice: give humans too many choices and they'll actually choose nothing (i.e., choose not to buy). The corollary to this experiment is that managing too many choices exponentially increases the difficulty of managing the data. Buyers choose less and the data created is harder to manage! It's a lose-lose.

Seek to simplify!

Wes's Wednesday Wisdom Archives

How to save a “failing” project

July 27, 2022

How to save a “failing” project It is not unusual for me to receive a […]

How to avoid the “IT black hole”

July 20, 2022

How to avoid the “IT black hole” Going all the way back to my days […]

The “People” are important!

July 13, 2022

The “People” are important! I’ve written a lot about people, process, and technology over the […]

Always look for the MVP

July 6, 2022

Always look for the MVP I first wrote about minimum viable product (MVP) just three […]

The longer you take, the longer it will take

June 29, 2022

The longer you take, the longer it will take It may sound like a tautology, […]

Data is for action

June 22, 2022

Data is for action When deciding whether or not to collect a piece of data, […]

Have you shopped yourself?

June 15, 2022

Have you shopped yourself? I’ve always been fascinated by the “secret shopper” concept. (Maybe it’s […]

To improve adoption, decrease the friction

June 1, 2022

To improve adoption, decrease the friction “Before you try to increase your willpower, try to […]

“Is this normal?”

May 25, 2022

“Is this normal?” ne of the greatest parts about my job is that I get […]

Give your staff more freedom, not less

May 18, 2022

Give your staff more freedom, not less I often tell my clients, when it comes […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top