My #1 Best Practice…

My #1 Best Practice...

A client recently asked me: "If you had to pick a single best practice for data management, what would it be?"

Without thinking, I blurted out: "Don't be stupid."

What I meant by that is too often we are our own worst enemies when it comes to data management. We make business rules that are far too complex. We spend all our time managing to the exception. And we spend too much time trying to work out fancy automation or programming when doing it manually makes the most sense.

These are all self-imposed problems, or as they say in soccer, "own goals." We do it to ourselves.

So think about all the rules and processes you've developed over the years and ask yourself: "Are we being stupid?"

Wes's Wednesday Wisdom Archives

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to …

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How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how …

How you respond matters Read More »

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and …

Your one non-renewable resource Read More »

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new …

No system is perfect Read More »

Ask your members to update their info

March 2, 2022

Ask your members to update their info One of the greatest data management challenges any association …

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Customer vs. staff

February 23, 2022

Customer vs. staff In a properly designed AMS, when the customer goes online to your …

Customer vs. staff Read More »

Measuring customer service

February 16, 2022

Measuring customer service When I work with clients on AMS selection, one question that often …

Measuring customer service Read More »

Iterate or innovate?

February 9, 2022

Iterate or innovate? When moving to a new association management system, there is often an implicit …

Iterate or innovate? Read More »

Who is in control?

February 2, 2022

Who is in control? Speaking with a client once about their database project, the client …

Who is in control? Read More »

Sometimes Staff Has to do the Work

January 26, 2022

Sometimes staff has to do the work… As a child, I was attracted to computers …

Sometimes Staff Has to do the Work Read More »

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