If you don't trust your vendor...
When I start an AMS selection project with a client, one of the first questions I ask is: "Would you be willing to stay with your current provider if they can do what you need them to do?"
In most cases, the client says "no," because they've already decided they want to move to a new system (and that's okay). But every now and then, a client will say "Yes, if they can do what we need, we would stay with them."
But what I'm really asking the client is "Do you still trust your vendor?"
Because in the end, whether it's an AMS, LMS, FMS, or any other system, the product is only as good as the company that supports it. And if you don't trust the vendor, you won't be getting the most out of that system.
So look at all the systems you're using in your organization. Do you trust the vendor that provides it? If you don't, it's probably time to find a new one.
Wes's Wednesday Wisdom Archives
“People more frequently require to be reminded than informed.”
“People more frequently require to be reminded than informed.” “People more frequently require to be […]
Problems without solutions are not problems, they are facts of life
Problems without solutions are not problems, they are facts of life “Problems without solutions are […]
Perfect is not possible
Perfect is not possible We’ve all heard the phrase “Perfect is the enemy of good” and […]
“Different” isn’t necessarily better or worse.
“Different” isn’t necessarily better or worse. One of the biggest challenges I face when working […]
The Rule of 100 and 1,000 and automation
The Rule of 100 and 1,000 and automation I originally coined the rule of 100 […]
Once you know, what will you do?
Once you know, what will you do? I’ve yet to meet a client who didn’t […]
If it’s not in your AMS, why not?
If it’s not in your AMS, why not? I like to tell my clients they’ll […]
Why checkboxes and tags are awesome and dangerous
Why checkboxes and tags are awesome and dangerous One of the most common functions in […]
Don’t miss obvious engagement data
Don’t miss obvious engagement data What I’ve experienced with my clients over the years is […]
All data requires active management
All data requires active management It’s a simple fact of data management that is often […]