If you don't trust your vendor...
When I start an AMS selection project with a client, one of the first questions I ask is: "Would you be willing to stay with your current provider if they can do what you need them to do?"
In most cases, the client says "no," because they've already decided they want to move to a new system (and that's okay). But every now and then, a client will say "Yes, if they can do what we need, we would stay with them."
But what I'm really asking the client is "Do you still trust your vendor?"
Because in the end, whether it's an AMS, LMS, FMS, or any other system, the product is only as good as the company that supports it. And if you don't trust the vendor, you won't be getting the most out of that system.
So look at all the systems you're using in your organization. Do you trust the vendor that provides it? If you don't, it's probably time to find a new one.
Wes's Wednesday Wisdom Archives
My advice? Stop doing that
My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as […]
Is a college degree really required?
Is a college degree really required? I saw a job listing last week for an […]
Small actions become big wins
Small actions become big wins I’ve written before about how data accretes, the idea that […]
Try not to OFFEND your members…
Try not to OFFEND your members… I recently received an email from an association where I’ve […]
How will you use that data?
How will you use that data? One of the beauties of technology today is how easy […]
Pennywise and pound foolish
Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]
How you respond matters
How you respond matters Very recently I wrote that I measure customer service by how […]
Your one non-renewable resource
Your one non-renewable resource For any project, the three primary resources are time, money, and […]
No system is perfect
No system is perfect When working with my clients on the selection of a new […]
Ask your members to update their info
Ask your members to update their info One of the greatest data management challenges any association […]