“I just want a system I don’t have to fight with.”

"I just want a system I don't have to fight with."

I asked my client: "What are you looking for in a new AMS?"

She responded: "I just want a system I don't have to fight with."

And it struck me that this is how A LOT of my clients feel about their data management systems; that it's a constant struggle to make the software do what they need it to do.

Consider all of your data management systems (not just your AMS, but things like your email tool, event registration tool, abstract management, voting, or any other product you use to gather data). Which of these systems do you "fight with" and which of them do the job they were meant to do?

If you feel like you're fighting, you've either got a process issue or a technology issue. (Or possibly both.) Once you figure out where the problem is, only then can you begin to address it.

Wes's Wednesday Wisdom Archives

More on Meetings

June 30, 2021

More on Meetings I’ve written before about the importance of making sure your meetings are …

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Action produces momentum

June 23, 2021

Action produces momentum Another great quote from James Clear: “Motivation often comes after starting, not …

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My #1 Best Practice…

June 16, 2021

My #1 Best Practice… A client recently asked me: “If you had to pick a single …

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Encourage engagement with prizes!

June 9, 2021

Encourage engagement with prizes! One of the biggest challenges any organization faces when implementing a new …

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Inertia

June 2, 2021

Inertia One definition of inertia is “to remain unchanged.” My sense is that many association processes, projects, or …

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When’s the “least bad” time?

May 26, 2021

When’s the “least bad” time? When working with clients on a new project, especially a …

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A poor launch can set the stage for YEARS

May 19, 2021

A poor launch can set the stage for YEARS It is not uncommon for me …

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Have the courage of your convictions

May 12, 2021

Have the courage of your convictions Having the courage of your convictions means you’re willing …

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Even your online directory is out of date!

May 5, 2021

Even your online directory is out of date! Back in the day of printed directories, …

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Start small

April 28, 2021

Start small When I work with my clients on projects that involve measuring member engagement, …

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