Hindsight is 20/20

Hindsight is 20/20

I'm currently working with a client that is moving from their legacy AMS to a new system. Their legacy system is a completely custom build that has been used for nearly 30 years. As a result, the system contains a very large amount of data and data fields that the association no longer uses.

My client has repeatedly said that she's "embarrassed by how much junk there is" in their system. But the reality is, any system that's been in place for 30 years is going to have all kinds of data and fields that are no longer needed. (See here for how data accretes over time.)

It's very easy, in hindsight, to ask "Why did we ever track that data?" Remember fax numbers? And before that there were telex numbers! And we used to actually track social security numbers! Why would we ever do that?

The reality is, we make decisions with the best information we have at the time.

Yes, you should periodically take time to clean up your system and data. But don't beat yourself up for decisions you made a decade ago measured against today's standards. Hindsight is always 20/20.

Wes's Wednesday Wisdom Archives

My advice? Stop doing that

May 11, 2022

My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as […]

Is a college degree really required?

May 4, 2022

Is a college degree really required? I saw a job listing last week for an […]

Small actions become big wins

April 27, 2022

Small actions become big wins I’ve written before about how data accretes, the idea that […]

Try not to OFFEND your members…

April 20, 2022

Try not to OFFEND your members… I recently received an email from an association where I’ve […]

How will you use that data?

April 6, 2022

How will you use that data? One of the beauties of technology today is how easy […]

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to […]

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how […]

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and […]

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new […]

Ask your members to update their info

March 2, 2022

Ask your members to update their info One of the greatest data management challenges any association […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top