Don’t get hung up on something minor

Don't get hung up on something minor

I'm a problem solver. I love to solve problems. Which is great until it's not.

One trap for problem solvers like me is trying to solve a problem that really doesn't need to be solved. I see this happen a lot in data management, especially as it pertains to creating business rules or trying to automate processes that don't need to be automated.

For example, recently I was working with a client trying to address an issue with chapter management. The organization has over 3,000 chapter members in 50+ chapters, and one issue, in particular, was vexing us. After some lengthy discussion, a staff person mentioned that the issue in question affects fewer than 100 of their 3,000 chapter members. And so it quickly became clear that we didn't need to go to all kinds of trouble to program something in the member portal; for this particular issue, the association would just have the chapter members contact the association directly for help. Done and done.

But we had spent the better part of 20 minutes trying to solve a problem that didn't really need to be solved. And that's the trap we have to avoid.

So early on in any discussion, ask yourself (and everyone involved), "Is this really a problem that needs a solution?" Because the answer might be "no!"

Wes's Wednesday Wisdom Archives

Acknowledging problems is part of managing expectations

March 15, 2023

Acknowledging problems is part of managing expectations Research was done some time ago that suggested […]

Need data? Consider third-party sources

March 8, 2023

Need data? Consider third-party sources I always tell my clients, only collect data that you’re […]

Action must follow the decision

March 1, 2023

Action must follow the decision When I work with my clients on their projects (whether […]

Everything should be focused on improving user adoption

February 22, 2023

Everything should be focused on improving user adoption Your AMS is a tool, and a […]

Needs change over time, and that’s OK

February 15, 2023

Needs change over time, and that’s OK I was speaking with a couple of association […]

The vaguer the question, the vaguer the answer

February 9, 2023

The vaguer the question, the vaguer the answer As the old saying goes, the devil […]

The best choice given the information you have

February 2, 2023

The best choice given the information you have “Hindsight is 20/20” is a cliché because, […]

Action isn’t the same as progress

January 25, 2023

Action isn’t the same as progress I’ve written before that not taking action is an […]

Start with the end in mind

January 18, 2023

Start with the end in mind Like so many, I probably first heard the phrase […]

It’s quiet in here…maybe TOO quiet…

January 11, 2023

It’s quiet in here…maybe TOO quiet… One of the truisms of data management is that […]

Scroll to Top