Documentation and the Great Resignation

Documentation and the Great Resignation

Unless you've been living under the proverbial rock, you've heard of the Great Resignation. (If not, just google it; 2.47 BILLION results...)

It's possible that your own organization has been hit by it. The immediate effect is that you've got even fewer staff to help with the everyday work that needs to get done.

But more significantly, it likely means you're losing some very important institutional knowledge. And one of the most underrated and overlooked is process documentation; how you actually use your database.

I've written tons about documentation in the past, so I won't recap that here. But suffice it to say, if you haven't documented your key processes, there's no better time than now to do that.

Odds are good you're going to lose a key person (or more) in the coming months. Documentation will ensure that at least one of the major hurdles created by staff leaving is more easily overcome.

Wes's Wednesday Wisdom Archives

Beware the automated “How did we do?” trap!

February 11, 2026

Beware the automated “How did we do?” trap! One of the downsides of technology is […]

Hindsight is 20/20

February 4, 2026

Hindsight is 20/20 I’m currently working with a client that is moving from their legacy […]

Cheaper now; costlier later.

January 28, 2026

Cheaper now; costlier later. Most of my clients are very cost-conscious, understandably. After all, who […]

The unified shopping cart: Dreams vs. reality

January 21, 2026

The unified shopping cart: Dreams vs. reality One of the more common requests I hear […]

Don’t forget to celebrate!

January 14, 2026

Don’t forget to celebrate! Truth be told, I’m not a big celebrator. (Maybe it’s because […]

Three thoughts on duplicate records

January 7, 2026

Three thoughts on duplicate records Duplicate records are a reality in any database of any size, […]

Please don’t do this…

December 17, 2025

Please don’t do this… I’ve noticed a trend among online retailers that I want to […]

AI is perpetually patient

December 10, 2025

AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]

User adoption is (almost) all that matters…

December 3, 2025

User adoption is (almost) all that matters… I was speaking with an association recently about their […]

When “overcommunicating” becomes overwhelming

November 19, 2025

When “overcommunicating” becomes overwhelming There is a common belief in project management and general business management that overcommunicating […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top