Data Management Strategy
Do you know what your data management strategy is? If you have one written down, congratulations! If you don't, well I have news for you: that IS your data strategy.
You have a data strategy, whether you know it or not. It's your choice as to whether it was created actively or passively.
Wes's Wednesday Wisdom Archives
No system is perfect
No system is perfect When working with my clients on the selection of a new …
Ask your members to update their info
Ask your members to update their info One of the greatest data management challenges any association …
Customer vs. staff
Customer vs. staff In a properly designed AMS, when the customer goes online to your …
Measuring customer service
Measuring customer service When I work with clients on AMS selection, one question that often …
Iterate or innovate?
Iterate or innovate? When moving to a new association management system, there is often an implicit …
Who is in control?
Who is in control? Speaking with a client once about their database project, the client …
Sometimes Staff Has to do the Work
Sometimes staff has to do the work… As a child, I was attracted to computers …
Documentation and the Great Resignation
Documentation and the Great Resignation Unless you’ve been living under the proverbial rock, you’ve heard …
It’s always about trust
It’s always about trust When I work with clients on almost any data management project, …
You can’t outsource buy-in
You can’t outsource buy-in One factor consistent with all of my most successful projects is …