Data is for action

Data is for action

When deciding whether or not to collect a piece of data, there is a simple question that will help you decide: "What action will I take on this data, either immediately or in the long-term?" If you can't answer that question clearly, then you don't need to collect that data. (Note: An answer of "Well, we might use it in the future" is the same as answering "We will take no action on this data.")

For example, suppose during a given event registration, you ask for the following data:

  • dietary restrictions
  • accessibility needs (ADA)
  • select which sessions you will attend
  • tell me your highest level of education (e.g., bachelor's, master's, Ph.D.)

Do you need to collect all of this data? For each one, ask "What action will I take on this data, either immediately or in the long-term?"  The answers might look like this:

  • dietary restrictions - IMMEDIATE (Tells us if we need to provide alternative meals)
  • accessibility needs (ADA) - IMMEDIATE (Tells us if we need to provide alternative access options)
  • select which sessions you will attend - IMMEDIATE (Tells us how big we need to make each room for sessions)
  • tell me your highest level of education (e.g., bachelor's, master's, Ph.D.) - UNCLEAR (there is no immediate need because we won't change anything for the event based on this response, and there is no specific long-term usage identified for this data)

There is a great temptation to collect lots of data whenever we can, on the assumption that more data is better than less. But if you've got no clear plans for taking action on the data provided, then don't collect it.

Wes's Wednesday Wisdom Archives

“Screen noise” is a real thing. You might be able to fix it.

January 10, 2024

“Screen noise” is a real thing. You might be able to fix it. One of […]

Success Starts at the Top

December 20, 2023

Success Starts at the Top I recently had a conversation with an association staffer who was […]

Who are you bringing along?

December 13, 2023

Who are you bringing along? Last week I had the opportunity to attend the AWTC […]

Write it down!

December 6, 2023

Write it down! If you’re in the market for a new AMS (or any new […]

Why “weeding the garden” is so important

November 30, 2023

Why “weeding the garden” is so important One of the most important activities for maintaining […]

It’s time to stop excusing association professionals

November 15, 2023

It’s time to stop excusing association professionals I worked in associations for nearly 10 years, […]

More demos is not better

November 8, 2023

More demos is not better When I work with clients on selecting a new system, […]

The database owner should be “passionate”

November 1, 2023

The database owner should be “passionate” I’m frequently asked by my clients: “Who should we […]

Discipline is required

October 25, 2023

Discipline is required Last week I discussed the importance of taking action. To manage data […]

Action is required

October 18, 2023

Action is required Over my many years of consulting, one thing I’ve noticed about many associations […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top