Association Management Systems

Changing from a staff-centric to customer-centric view

One of the most significant changes to occur over the past couple of years in database management is the idea that the database must be more customer-friendly. Prior to Al Gore inventing the internet, when associations considered which database they might use, the only audience to consider was staff. That is, how would staff interact

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Perform a six-month and one-year audit

Selection and implementation of a new association management system is an incredibly trying process. If done well, at the end of it all, you’ll have a new system that will address your organization’s business needs. There is a natural tendency to think “we’re finished” once the new system is up and running. But alas, our

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The Power of the Users Group (and open source software)

James Michael-Hill, Web/Database Manager for the Utilities Telecom Council, posted a note to the Avectra Users Group, explaining how he has built a utility for allowing Avectra's netForum to communicate with Drupal, an open source content management system. This is very cool for a couple of reasons: Because James is part of the Avectra users group,

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