Always, ALWAYS budget for more training
Always, ALWAYS budget for more training.
I don't know how else to say this. But for 98% of all associations implementing a new AMS (or any major new system), the training budget needs to be increased, not decreased.
Yes, I know; systems should be more intuitive; there should be more online, on-demand training options available; and on and on and on. And all of that is happening.
But the reality is, an AMS is a complex system, even for the smallest and "simplest" association. And another reality is, no matter how good the training is that you receive, most learners forget most of what they were taught. (Look at these terrifying stats.)
So yeah, you'll need that initial training, and you'll need some follow-up training. But you'll also need follow-up training to the follow-up training.
So when you look at the training budget, don't cut it, increase it. You'll be happy you did.
Wes's Wednesday Wisdom Archives
We remember moments…
We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another …
Acknowledging problems is part of managing expectations
Acknowledging problems is part of managing expectations Research was done some time ago that suggested …
Acknowledging problems is part of managing expectations Read More »
Need data? Consider third-party sources
Need data? Consider third-party sources I always tell my clients, only collect data that you’re …
Action must follow the decision
Action must follow the decision When I work with my clients on their projects (whether …
Everything should be focused on improving user adoption
Everything should be focused on improving user adoption Your AMS is a tool, and a …
Everything should be focused on improving user adoption Read More »
Needs change over time, and that’s OK
Needs change over time, and that’s OK I was speaking with a couple of association …
The vaguer the question, the vaguer the answer
The vaguer the question, the vaguer the answer As the old saying goes, the devil …
The best choice given the information you have
The best choice given the information you have “Hindsight is 20/20” is a cliché because, …
Action isn’t the same as progress
Action isn’t the same as progress I’ve written before that not taking action is an …
Start with the end in mind
Start with the end in mind Like so many, I probably first heard the phrase …