Why bother with a consultant when I have AI?

Why bother with a consultant when I have AI?

As AI becomes increasingly powerful, the value of using an AMS selection consultant (and many other types of consultants!) starts to come into question. After all, with very well-constructed prompts and responses, an association could develop a very solid needs analysis and RFP that could be used to solicit proposals for a new AMS. If I can do that on my own, why would I use a consultant? What value does an AMS selection consultant actually bring that AI cannot?

Here are three things that immediately come to mind:

  1. Industry knowledge - This is not just knowing the players involved, but what the actual reputation and track record of those players is. AI can tell you which vendors do what, and maybe even tell you what pricing looks like. But they can't tell you if the vendor's last implementation was a success or a failure, what ownership changes might be occurring, or what any particular vendor's strengths and weaknesses are.
  2. Herding the cats and managing the project - AI can't know the people, personalities, and politics of your organization. And it can't keep you moving the project forward for you. A good consultant knows how to build consensus and keep a project on track.
  3. Ensuring focus on the real issues and challenges - A good consultant serves as a sort of "referee" to ensure that all parties are heard, but also that the most important issues are identified and get the attention they need.

There are many other areas where an expert human can't be replaced by AI (for now!). But before you decide AI can replace a consultant in any realm, consider what the consultant can bring to the table that AI will not be able to. It might be the difference between success and failure!

Wes's Wednesday Wisdom Archives

Don’t just clean data, clean reports and queries

February 25, 2026

Don’t just clean data, clean reports and queries One of the reasons I exhort my […]

Don’t forget, your staff have day jobs…

February 18, 2026

Don’t forget, your staff have day jobs… The vast majority of my work is finite […]

Beware the automated “How did we do?” trap!

February 11, 2026

Beware the automated “How did we do?” trap! One of the downsides of technology is […]

Hindsight is 20/20

February 4, 2026

Hindsight is 20/20 I’m currently working with a client that is moving from their legacy […]

Cheaper now; costlier later.

January 28, 2026

Cheaper now; costlier later. Most of my clients are very cost-conscious, understandably. After all, who […]

The unified shopping cart: Dreams vs. reality

January 21, 2026

The unified shopping cart: Dreams vs. reality One of the more common requests I hear […]

Don’t forget to celebrate!

January 14, 2026

Don’t forget to celebrate! Truth be told, I’m not a big celebrator. (Maybe it’s because […]

Three thoughts on duplicate records

January 7, 2026

Three thoughts on duplicate records Duplicate records are a reality in any database of any size, […]

Please don’t do this…

December 17, 2025

Please don’t do this… I’ve noticed a trend among online retailers that I want to […]

AI is perpetually patient

December 10, 2025

AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top