Who should "own" the database?
One of the most common questions I get from my clients is "Who should have responsibility for the database?" That is typically followed by "Should it be the membership department, or IT, or somewhere else?"
Back in the day, I would recommend that whoever was "closest" to the data should manage it. For example, if most of the data revolved around membership, put it in the membership department. Or maybe it's mostly events, or certifications. But wherever the bulk of the data is, that's who should "own" the database.
Over time I've come to modify my thinking. I believe the person who should "own" the database is the person who is most passionate about the data itself. This isn't about what department the person is in or even what this person's title is. The person (or team) I want to manage the data is the person or team who cares most passionately about the data within the organization.
In my experience, almost every organization has this, either by design or default. If it's by design, good for you. If it's by default, you should formally recognize that this person has the authority to manage the data and the system.
Passion about the data, not title or department, will be your key to success.
Wes's Wednesday Wisdom Archives
Patience and grace
Patience and grace A past client of mine recently told me: “You inspire confidence and …
Sometimes you just have to try it and see what happens
Sometimes you just have to try it and see what happens The single greatest key …
Sometimes you just have to try it and see what happens Read More »
Training and testing
Training and testing I’ve written before that the best form of training follows this process: …
How to save a “failing” project
How to save a “failing” project It is not unusual for me to receive a …
How to avoid the “IT black hole”
How to avoid the “IT black hole” Going all the way back to my days …
The “People” are important!
The “People” are important! I’ve written a lot about people, process, and technology over the …
Always look for the MVP
Always look for the MVP I first wrote about minimum viable product (MVP) just three …
The longer you take, the longer it will take
The longer you take, the longer it will take It may sound like a tautology, …
Data is for action
Data is for action When deciding whether or not to collect a piece of data, …
Have you shopped yourself?
Have you shopped yourself? I’ve always been fascinated by the “secret shopper” concept. (Maybe it’s …