What makes you weird?

What makes you weird?

When I work with clients on selecting a new association management system, one thing I'm digging for is what makes the association weird. What I mean by that is, what is the association doing that most other associations don't typically do?

This is important for a couple of reasons:

  1. The weird stuff is usually pretty important to the association and its members.
  2. The weird stuff is often not managed by "out of the box" functionality (but maybe can be managed with configuration).

So what are some examples of "weird" association practices? Here are just a few I've run into over the years:

  1. An association that takes dues only by payroll withholding. No online joins or renewals.
  2. An association that has to keep track of individuals, organizations, and aircraft owned by those individuals and/or organizations (and the aircraft serves as the member!).
  3. An association that has organizational membership but individuals associated with those organizational members can choose their own chapters.

To the associations themselves, this is business as usual, so it may not seem weird to them (like a fish doesn't know they are in water). But these are relatively unique practices that they are unlikely to find in baseline, out-of-the-box functionality for most AMSes. And knowing what makes you weird can help you focus on what a new AMS can and cannot do for you.

Wes's Wednesday Wisdom Archives

KPIs and Dashboards

February 28, 2019

I saw DJ Muller from MemberClicks speak on KPIs (key performance indicators). In his session …

KPIs and Dashboards Read More »

Documenting Process is Critical

February 22, 2019

When it comes to managing data successfully, process is critical. For example, a client of …

Documenting Process is Critical Read More »

Motion vs. Action

February 14, 2019

In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. …

Motion vs. Action Read More »

Are You Answering Your Calls?

February 7, 2019

I’ve written about this before, but apparently I have to keep repeating it. If you’ve …

Are You Answering Your Calls? Read More »

Who do you trust?

January 31, 2019

Who Do You Trust I was reading an article recently about Warren Buffet’s “rules” for …

Who do you trust? Read More »

Set benchmarks to measure progress

January 24, 2019

It’s impossible to measure progress if you don’t know your starting point. This sounds axiomatic, …

Set benchmarks to measure progress Read More »

You’ll make incorrect decisions. Acknowledge them and fix it.

January 17, 2019

A client of mine recently wrote the following to me: “It’s so hard to set …

You’ll make incorrect decisions. Acknowledge them and fix it. Read More »

"Experience is unobservable to everyone except the person who it happens to."

January 10, 2019

In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except …

"Experience is unobservable to everyone except the person who it happens to." Read More »

Know Your Audience Before You Speak

December 20, 2018

This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, …

Know Your Audience Before You Speak Read More »

"Behavior is a function of the person in their environment."

December 13, 2018

Lewin’s equation says “behavior is a function of the person in their environment.” (He was …

"Behavior is a function of the person in their environment." Read More »

Scroll to Top