What AI can't replace...
I attended a users group meeting for an AMS company this week, and you won't be surprised to hear that AI was the dominant topic. From the keynote speakers, to the breakout sessions, to the conversations in the halls and at lunch, it was "all-AI, all the time."
But I was struck by one fact: AI won't ever replace the learning that occurs when humans meet in person. From the serendipity of connecting association staff with a vendor they need to talk to, to hearing the stories (success and failure) of how different associations are addressing different challenges, something magical happens when humans meet.
I've always been a huge fan of user group meetings, in large part because the collective brain power is something that can't be replicated. Maybe in the age of AI, the collective brain power can be replicated. But the human connection can't be. That's one thing AI can't do.
Wes's Wednesday Wisdom Archives
The hidden costs of bad data
The hidden costs of bad data Nobody likes bad data, and presumably we’re all working […]
Don’t let your customers edit their names online!
Don’t let your customers edit their names online! This issue came up recently and I […]
Once is an accident, twice is coincidence, three times is a pattern.
Once is an accident, twice is coincidence, three times is a pattern. We’ve probably all […]
“Every association does this.”
“Every association does this.” One of the most significant values I bring to my clients […]
Trust your gut
Trust your gut When I help associations with selection of a new technology system (e.g., […]
“People more frequently require to be reminded than informed.”
“People more frequently require to be reminded than informed.” “People more frequently require to be […]
Problems without solutions are not problems, they are facts of life
Problems without solutions are not problems, they are facts of life “Problems without solutions are […]
Perfect is not possible
Perfect is not possible We’ve all heard the phrase “Perfect is the enemy of good” and […]
“Different” isn’t necessarily better or worse.
“Different” isn’t necessarily better or worse. One of the biggest challenges I face when working […]
The Rule of 100 and 1,000 and automation
The Rule of 100 and 1,000 and automation I originally coined the rule of 100 […]