The power of the users’ group

The power of the users' group

Recently in an online users group forum for an AMS provider, a poster asked a question about a fairly complex topic. The poster received multiple replies that pointed her toward a solution. She then posted:

"Thank you everyone for the insights. I know why I rely more on this group than on support from [the AMS provider] for getting answers and ideas."

This is the power of the users group. It is why I always strongly recommend to my clients that they become active in the users group of their AMS provider.

What if your AMS provider doesn't have a users group? Then start one yourself! (Click here to learn how!)

The thing about users groups is that they are...associations. They are designed to do exactly what most (all?) associations are designed to do: bring together like-minded people to address similar challenges. As association executives we know the power of associations; the same power is available to you in your AMS users group.

If your AMS provider has a users group, you should be active in it. And if they don't have one, you should start one yourself!

Wes's Wednesday Wisdom Archives

Three thoughts on duplicate records

January 7, 2026

Three thoughts on duplicate records Duplicate records are a reality in any database of any size, […]

Please don’t do this…

December 17, 2025

Please don’t do this… I’ve noticed a trend among online retailers that I want to […]

AI is perpetually patient

December 10, 2025

AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]

User adoption is (almost) all that matters…

December 3, 2025

User adoption is (almost) all that matters… I was speaking with an association recently about their […]

When “overcommunicating” becomes overwhelming

November 19, 2025

When “overcommunicating” becomes overwhelming There is a common belief in project management and general business management that overcommunicating […]

Communicating when there is a major technology change

November 12, 2025

Communicating when there is a major technology change For those of you who are ASAE […]

Everything works, until it doesn’t.

November 5, 2025

Everything works, until it doesn’t. “If something cannot go on forever, it will stop.” – […]

Some things are unknowable

October 29, 2025

Some things are unknowable One of the most challenging aspects of moving to a new […]

Do we have access to that data?

October 22, 2025

Do we have access to that data? When I work with my clients on a […]

The three “buckets” of contact data

October 8, 2025

The three “buckets” of contact data Broadly speaking, when collecting data on contacts (individuals or organizations), […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top