The “People” are important!

The "People" are important!

I've written a lot about people, process, and technology over the years. This is the three-legged stool of success for any technology project (and these days, for any project at all!).

My writing has focused mostly on process and technology because process and technology are usually easier to change.

But I was reminded recently of how important the people aspect is. I was at an industry event that I've attended more than a dozen times over the years, an event I've always really enjoyed. And for the first time that I can remember, I came away from this event thinking "That wasn't as good as it has been in the past." What changed?

And then it dawned on me: the people running the event had changed.

What was once a fun and interesting and smooth event had become boring and not very well-run. And the only thing that had changed was the staff in charge of the program. I think if the people who had run it before were still running it, it would have been better.

So if you're having challenges with projects and programs within your organization, look at process and technology, but don't overlook the people element. That may be where the issues lie.

Wes's Wednesday Wisdom Archives

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It’s ALWAYS about expectations

January 4, 2023

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It’s hard to get UNangry

December 14, 2022

It’s hard to get UNangry I often emphasize to my clients the importance of testing …

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Some history IS important!

December 7, 2022

Some history IS important! When I’m advising clients on data conversion (moving data from one …

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“Many mickles make a muckle.”

November 30, 2022

“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this …

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It’s easy to collect; it’s harder to manage

November 16, 2022

It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …

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Tell them why you want the data

November 9, 2022

Tell them why you want the data Because data is so easy to collect these …

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Don’t get hung up on something minor

November 2, 2022

Don’t get hung up on something minor I’m a problem solver. I love to solve …

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Be flexible, especially for unusual requests

October 26, 2022

Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) …

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