The best choice given the information you have

The best choice given the information you have

"Hindsight is 20/20" is a cliché because, like most clichés, it's true. It's easy to look back weeks, months, or years later at a given action and see what you should have done differently.

When I work with my clients on any project, but especially AMS implementation projects, I tell them at the outset, "We're going to make the best choices given the information we have at the time. This likely means we will make decisions that we ultimately have to change later on."

Like so many other things related to projects, this is part of managing expectations. Far too often I will encounter groups who have implemented an AMS in the recent past, and they lament all the incorrect decisions they made. Were some of them avoidable? Probably. But the reality is that many of the decisions were made with the best information at the time. What they found out later was not information they had when the decision was made, so there's no way they could have known to make a different decision.

Project post-mortems are fine and can be very helpful learning experiences. But the key is to learn from them, not punish yourself for "mistakes" that were made.

Don't play "Woulda, shoulda, coulda." Take what you know now and adjust as needed.

Wes's Wednesday Wisdom Archives

It’s not what happens, but how you react…

February 21, 2024

It’s not what happens, but how you react… “It’s not what happens to you, but […]

Saying it and doing it are two different things

February 14, 2024

Saying it and doing it are two different things When I work with my clients […]

Benefits downstream are difficult to implement

February 7, 2024

Benefits downstream are difficult to implement In my 25 years of consulting, one of the […]

Your first answer may NOT be the right answer!

January 31, 2024

Your first answer may NOT be the right answer! I’m a big believer in “go […]

You don’t have to automate EVERYTHING to be successful

January 25, 2024

You don’t have to automate EVERYTHING to be successful I was discussing a data management […]

Technology won’t solve your process problems

January 17, 2024

Technology won’t solve your process problems Over the past few years I’ve watched as many […]

“Screen noise” is a real thing. You might be able to fix it.

January 10, 2024

“Screen noise” is a real thing. You might be able to fix it. One of […]

Success Starts at the Top

December 20, 2023

Success Starts at the Top I recently had a conversation with an association staffer who was […]

Who are you bringing along?

December 13, 2023

Who are you bringing along? Last week I had the opportunity to attend the AWTC […]

Write it down!

December 6, 2023

Write it down! If you’re in the market for a new AMS (or any new […]

Scroll to Top