If you’re like me, when you have some type of internal challenge with managing information within our organization, you may first look to technology as a potential solution. For example, I have dozens of clients in the course of a year, so naturally, I have dozens of invoices I need to manage. I’ve got financial software that I use to do that. It works for me and it keeps me on top of who I’ve billed and who still owes me money.
But sometimes, it makes more sense to use outsourcing to address your issue, rather than using technology. Many of my smaller clients, for example, will use third-party accounting companies to manage invoicing, payroll, and other general ledger activities. There are plenty of software packages that would allow them to do this in-house, but they’ve determined it’s easier and more economical to outsource this, rather than have to hire staff and keep them trained on the use of the software.
So when you’re addressing an internal operations issue in your organization, remember that, along with technology, another solution may be to outsource the problem entirely.